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Newsweek Digital FAQ

Get help with your Newsweek digital subscription. Find out how to access Newsweek's digital editions and mobile apps.

Newsweek is now all-digital

Newsweek digital publications

Current subscribers may access the new all-digital Newsweek at no additional cost for the rest of your current subscription. You will be able to enjoy Newsweek on most popular devices (see list on this page).

Help Topics:



1. How to login to Newsweek digital

Q. Do I need to login to the web site?
No. Your Newsweek subscriber login is not connected to the web site login. If you tried to sign into the web site (from above The Daily Beast logo) with your Newsweek account, it will not work. The web login is only for commenting on The Daily Beast.
Q. Where do I login to read Newsweek magazine?
That depends on the app or reader you're using. Check the device list below to get step-by-step login instructions for each app.
Q. How do I login to my account to update my email or personal information?
You can access your account on the Newsweek customer service site.
Q. I asked for a new password and never got it
More than likely, you requested the password from The Daily Beast login which will not work. If you forgot your password, use the Password Recovery form here.

2. How to get digital access using your print subscription

Q. How do I register my email address for digital access?
Complete the digital account activation form.
Q. How much will it cost to switch to the Newsweek digital edition?
If your print subscription becomes a digital one, there will be no additional charges or fees for this conversion. The new digital Newsweek replaces your current print subscription issue for issue.
Q. When does digital service begin?
Newsweek's first digital-only issue was published on January 4, 2013.
Q. What if I do not wish to continue with the new digital Newsweek or receive a substitute publication?
You are covered by our Money-Back-Guarantee. For refunds, contact customer service at 1-800-631-1040.

3. Supported devices and available apps

If you have:
We recommend:
How to get it:
iPad
 Newsweek for iPad app
  1. Download Newsweek at iTunes
  2. Tap “I am a subscriber” on the initial screen
  3. Enter your Newsweek username and password
  4. To get a user name and password, set up your account now
Kindle Fire
Fire HD 7"
Fire HD 8.9"
 Newsweek for Kindle Fire app
  1. Download Newsweek at the Kindle App Store
  2. Tap the “Sign in” button on the upper-left corner of the screen
  3. Enter your Newsweek username and password
  4. To get a user name and password, set up your account now
Other Kindle
 A different device or subscribing directly with Amazon Newsweek subscribers do not have free access on these Kindle models, so we recommend either:
  1. Reading Newsweek on another device, like a PC or Mac computer (see below).
    OR
  2. Canceling your Newsweek subscription and re-subscribe on your Kindle
    Click here to purchase a Newsweek subscription from Amazon.
Nook (any)
 Nook’s digital Newsweek edition
  1. Find Newsweek for Nook here
  2. Order a subscription by tapping or clicking “Subscribe Now”. There’s a 14-day free trial, so you will not be charged.
  3. After you submit your Nook order, you will receive an email from Barnes & Noble with instructions on how to access your subscription. You will need your print subscription account number to get subscriber access on Nook. If you're not sure of your account number, login to the Newsweek customer service site.
Android tablet or phone
(e.g. Google Nexus, Samsung Galaxy)
 Nook’s Android app
OR
Zinio's Android app 		Newsweek subscribers do not have free access to the Google Play Newsweek Magazine, so we recommend either:

To use your subscription through Nook's Android app:
  1. Find Newsweek for Nook
  2. Order a subscription by tapping or clicking “Subscribe Now”. There's a 14-day free trial, so you will not be charged.
  3. After you submit your Nook order, you will receive an email from Barnes & Noble with instructions on how to access your subscription. You will need your print subscription account number to get subscriber access on Nook.
  4. Install the Nook for Android app on your device.
OR
To use your subscription via Zinio's Android app:
  1. Install the Zinio Android app on your device
  2. Create a Zinio login that’s the same as your Newsweek username. Your Newsweek issues will appear in your library and be ready for you to download.
  3. To get a Newsweek user name and password, set up your account now.
iPhone
 Nook’s iOS app
(until we launch Newsweek for iPhone in spring 2013) 		To use your subscription through Nook:
  1. Find Newsweek for Nook
  2. Order a subscription by tapping or clicking “Subscribe Now”. There’s a 14-day free trial, so you will not be charged.
  3. After you submit your Nook order, you will receive an email from Barnes & Noble with instructions on how to access your subscription. You will need your print subscription account number to get subscriber access on Nook.
  4. Install the Nook for iOS app on your device.
PC or Mac computer
 Newsweek’s interactive Web Reader
OR
Zinio’s desktop reader 		On your PC or Mac computer, you have options for reading the magazine:

The Newsweek Web Reader:
  1. Select an issue from our Newsweek library
  2. When you encounter the "Read more" sign-in prompt, click the small blue "Sign in" text and sign in with your Newsweek username and password.
OR
The Zinio Reader for Mac and PC:
  1. Create a Zinio login that's the same as your Newsweek username
  2. Install the Zinio reader on your computer
  3. Your Newsweek issues will appear in your library and be ready for you to download and read.
Windows 8 PC or tablet
 Nook’s Windows 8 app To use your subscription through Nook:
  1. Find Newsweek for Nook
  2. Order a subscription by tapping or clicking “Subscribe Now”. There’s a 14-day free trial, so you will not be charged.
  3. After you submit your Nook order, you will receive an email from Barnes & Noble with instructions on how to access your subscription. You will need your print subscription account number to get subscriber access on Nook.
  4. Install the Nook for Windows 8 app on your device.

4: Newsweek for iPad Help and Troubleshooting

Q: How do I access Newsweek on my iPad?
On your iPad, open the App Store and search for "Newsweek for iPad." Or just touch this link on your iPad. After downloading the app to your iPad, open the Newsstand folder and tap on the Newsweek cover to read the latest issue and access your library. Please note: Newsweek for iPad issues cannot be downloaded in Mainland China at this time.
Q: As a subscriber to the magazine, do I get free access to Newsweek's iPad edition?
Yes, if you already have a login then:
  1. Open the Newsweek app
  2. Tap the "I am a subscriber" button.
  3. Tap the "I am a print subsciber" button.
  4. Follow the instructions in the app to connect your subscription to the app.
Q: I purchased a subscription in the Newsweek for iPad app using my iTunes account but I can't login.
Since you have purchased your subscription via iTunes, there is no need to sign into the app. The "I'm a subscriber" and "Sign in" buttons are just for Newsweek print or all-access subscribers and don't serve any purpose for iTunes subscribers.
Q: I purchased issues or a subscription from iTunes but I still see "buy" buttons next to the issues I bought.
To make sure you can download what you purchased from iTunes, sign into your iTunes account:
  1. Go to the App Store settings within your iPad's Settings app. Make sure you are signed in with the Apple ID you used to make your iTunes purchase.
  2. Then start the Newsweek app from Newsstand and your issues should be available.
  3. If they still say "buy", tap the small gear icon in the upper-right corner of the screen and tap "Restore Purchases." You should see "download" next to issues that are published during the term of your subscription (back issues aren't included in subscriptions).
Q: I have a Newsweek digital subscription but my issues still say "buy" next to them.
You must be signed into your Newsweek account inside the app.
  1. Tap the "Sign In" button in the upper-left corner of the screen.
  2. Enter your Newsweek email address and password. In the Library, you'll receive access to the issues covered by your subscription.
  3. If you are signed in but the issues are still unavailable, contact customer service for assistance at newsweek@emailcustomerservice.com or 1-800-631-1040.
Q: I can't download one or more issues. I get an error when downloading a particular issue.
  1. Move to a location with a good Wi-Fi connection
  2. Make sure you have enough space on your device
  3. If the app alerts you that there is an update available for the issue, please download the update.
  4. If the problem persists, contact us at tech@newsweekdailybeast.com
Q: I can't startup the app. All I see is the red splash screen, then it goes back to my app screen.
This problem is usually caused by low memory or outdated iOS software. To fix:
  1. Make sure you're running iOS 5.0 or higher. To check, go to Settings -> General -> About. Where it says "Version" on the list - this is your iOS version. If you need to update, connect to iTunes and update. Here are Apple's instructions on how to update.
  2. Make sure you are using the latest version of the Newsweek for iPad app. Check for updates in the App Store.
  3. Make sure you have enough memory to run the app by clearing apps from memory:
    • Double-tap the Home button on your iPad to reveal the app tray of recent apps
    • Tap and hold the app icons
    • Tap the minus sign to clear the app from memory (this does not delete it from your iPad).
  4. Turn off and then restart your iPad
  5. If none of the above work, then delete the Newsweek app entirely and reinstall it from the App Store

5: Contact Customer Service

Q: I still need more help. What do I do?
Contact customer support at newsweek@emailcustomerservice.com or 1-800-631-1040

6: Updating the Email or Password on Your Digital Account

Q: How do I change the email address on my account?
You may login to your Newsweek account on our Customer Service site.
Q: How do I change or reset my password?
Use the Password Recovery form

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