10 Best Stores for Customer Service

Newegg, a popular online technology seller, has one of the best websites for customer service of any retailer. On one well-designed page of the site, customers can find contact information for every major electronics manufacturer, tools to check the status of their recent orders and returns, and, perhaps best of all, a constantly updated list of rebates which they can apply to current and even previous purchases.

And if that’s not enough, the company still has excellent customer service representatives available to help out by phone.

“I placed an order for desktop pc memory which came with a $20 MIR [mail in rebate]. Unfortunately, the company who makes the memory did not want to honor the MIR and refused to even acknowledge the many attempts I made to get a status update from them,” one customer wrote on Viewpoints.com, a consumer reviews site. “ After all attempts failed, I called Newegg and let them know the problem I had. Newegg gave me a $20 discount off a future order just to keep me a satisfied customer.  How many retailers would do that without making you jump through 7,000 hoops?  Not many at all.”