How the Government Can Avoid Another HealthCare.gov Debacle

Never Again

HealthCare.gov is an embarrassment, but government-created tech is not hopeless. Here’s how the system can improve.

Published Nov. 18 2013 5:45AM EST

Given the deluge of headlines about the failure of HealthCare.gov, it would be easy to fall prey to the belief that federal government simply can’t get technology right anymore.

Alexander B. Howard

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How the Government Can Avoid Another HealthCare.gov Debacle

HealthCare.gov is an embarrassment, but government-created tech is not hopeless. Here’s how the system can improve.

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Alexander B. Howard