Apple used to advertise its Maps app as “the most beautiful, powerful mapping service ever.” But now the company is backing off from language that praises the application. Chief executive officer Tim Cook released a statement on Apple’s website Friday, saying the company is “extremely sorry for the frustration” and is working to make Maps better. Maps was designed to take the place of Google Maps on iOS 6, but the software mislabeled landmarks and left out important roads. Apple hasn’t said when it will release an update to the software, but Cook’s letter suggested that customers look into alternative apps like MapQuest in the meantime.
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