It’s a tale of two cities. As New York deals with the devastation wrought by Hurricane Sandy, life has returned to normal for many of her victims—but not those victims in the poorest parts of the city. Communities along the southern shores of Brooklyn and Queens still don’t have power or heat and are desperate for supplies. Local residents are picking up the slack, organizing volunteers and collecting donations for those in need. But compounding the problem is that so many people don’t even know what government agencies are supposed to be helping—mainly because there were so few people on the ground.