Verizon: Netflix Better Stop Blaming Us

    The Netflix logo is is shown on an ipad in Encinitas, California, April 19,2013. Netflix Inc reported on April 22, 2013 a first-quarter profit that beat Wall Street expectations as the dominant video rental service added new streaming subscribers in the United States. Netflix shares soared to $207.39 in after-hours trading, rising 19 percent from a close of $174.37 on Nasdaq. For January through March, Netflix recorded $19 million in net income, excluding a loss for retiring debt, and adjusted earnings per share of 31 cents. Picture taken April 19, 2013.    REUTERS/Mike Blake  (UNITED STATES) - RTXYW4I

    Mike Blake/Reuters

    It’s not Verizon’s fault if your Netflix streaming quality sucks, says Verizon. The Internet service provider sent Netflix a cease-and-desist letter on Thursday demanding that it stop making what it says are false claims and unfair business practices. It has called Netflix’s new error message, which tells users when ISP congestion is hurting video quality (“The Verizon network is crowded right now”) “inaccurate” and “deliberately misleading.” Verizon: “The source of the problem is almost certainly NOT congestion in Verizon’s network. Instead, the problem is most likely congestion on the connection that Netflix has chosen to use to reach Verizon’s network. Of course, Netflix is solely responsible for choosing how their traffic is routed into any ISP’s network.” Netflix has deals with both Comcast and Verizon to connect directly to their networks though, as Verizon says, “It would be more accurate for Netflix’s message screen to say: ‘The path that we have chosen to reach Verzon’s network is crowded right now.’”

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