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Air Traffic Controller Speaks: What Really Happens on the Job

While the public indicts an entire profession over a few bad apples, former air traffic controller Bob Richards says acts of routine heroism—and extreme stress—define life in the tower.

Bob Richards
Bob Richards
articles/2011/04/30/air-traffic-controller-speaks-what-really-happens-on-the-job/richards-air-traffic-controllers_176200_lkjg4f
Air-traffic controllers work in the Air-traffic control tower at LaGuardia Airport in Queens, New York on Jan. 21, 2011. (Photo: Andrew Gombert, EPA / Landov)
Bob Richards

Bob Richards

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