Raymond W. Kelly was appointed Police Commissioner of the City of New York by Mayor Michael R. Bloomberg, making Commissioner Kelly the first person to hold the post for a second, separate tenure. Commissioner Kelly was formerly Senior Managing Director, Global Corporate Security, at Bear, Stearns & Co. Inc. Before that, he served as Commissioner of the U.S. Customs Service.

With 14 dead in the Binghamton, New York, massacre, some blame the police for not reacting sooner. NYPD Commissioner Ray Kelly explains what it really takes to deal with the emotionally disturbed.