HOTE-HELL

Guests Left Stranded as Marriott-Backed Hotel Chain Collapses

The company had once been valued at over $1 billion.

Hotel guests around the world have been turfed out onto the street after a Marriott-affiliated chain they were staying with went bust. Sonder’s liquidation accelerated at lightning speed after its 2024 partnership with Marriott failed. According to the Daily Mail, people were evicted from its hotels globally in the middle of their stays. Reports also suggest some people returned to their rooms to find their belongings put into bags and removed from the rooms. The chain had been a rival to Airbnb, offering apartment stays and high-end hotel breaks. It had once been valued at over $1 billion and was rebranded as Sonder by Marriott Bonvoy. However, the union didn’t go as planned, and snared by technical problems, revenue plummeted. Interim CEO Janice Sears said, “We are devastated to reach a point where liquidation is the only viable path forward.” The Mail reports one disgruntled customer wrote in a post on TikTok, “Trying to maintain my composure while dragging my luggage down the street after Marriott Hotels & Sonder Hotels broke up with each other on a random Sunday and told us to get the f--- out of the hotel room we had booked for another three nights in Montreal.”