The first rule of the robocall industry is you don't talk about robocalls. A court case is revealing all the dirty secrets of the annoying telemarketing industry, which often deceives people into buying their products. The company in the Federal Trade Commision's crosshairs is Transcontinental Warranty, a seller of car warranties. A former employee turned whistle blower has stepped forward and dished the dirt on Transcontinental Warranty's unethical and possibly illegal business practices. Employees were instructed to not reveal the company's name, and pretended that they had important information about a person's car when in reality they knew nothing. The company also bombarded people with calls despite multiple request to be taken off their list. Transcontinental denies all wrongdoing and says they adhere to "the best practices of telemarketing."
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