NOT-SO-HAPPY HOUR

Chili’s Diners Suffer Chemical Burns in Horrifying Kitchen Error

A nightmare mix-up of ingredients and cleaning materials is reportedly to blame.

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Three customers at a North Carolina Chili’s Grill & Bar suffered chemical burns after an employee mistakenly used a cleaning agent instead of sugar to prepare margaritas, a new report claims. WRAL reports that an employee used an unlabeled container that they thought was sugar to prep the margarita station. Customers experienced chemical burns around their mouths after sipping the drinks and notified restaurant staff. An investigation concluded that the substance was actually a “granulated degreasing chemical.” “This incident highlights the importance of proper chemical labeling, storage, and handling in food service establishments,” Jason Masters, health director of Foothills Health District, told USA Today in a statement. A Chili’s spokesperson told the outlet that it is aware of the “isolated incident” and “took immediate action to support those affected and avoid further injuries.” After a brief suspension for an investigation, the location’s food service permit has been reinstated.