Spectrum to Pay Millions to Family of Texas Woman Killed by Cable Man
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Charter Communications, the cable company also known as Spectrum, will pay $357 million to the family of a Texas woman who was murdered by a Spectrum cable installer in 2019, a Dallas jury has ruled. Betty Thomas, 83, was stabbed to death by Roy Holden Jr. after he went to her house for a service call in Dec. 2019 then returned the next day to rob and kill her. The jury found that Spectrum was negligent in Thomas’ death because the company failed to properly vet Holden, ignored warning signs, and didn’t regulate the use of company cars by employees who were off-duty. Holden, who is serving life in prison, used his Spectrum key card to access a company vehicle when he wasn’t on the clock in order to drive to Thomas’ house to rob and stab her, for which he also used a company-issued knife and gloves. Testimony also revealed that Holden stole the credit cards and checks of multiple elderly customers. Spectrum said they plan to appeal and argued, “The law in Texas and the facts presented at trial clearly show this crime was not foreseeable.”