Turns out Verizon really does value its customers. The company has backed off its plan, which just went public yesterday, to institute a $2 fee for single payments made online or by phone. President and CEO Dan Mead made the announcement in a statement on Friday, saying the company made its final decision based on negative customer feedback about the fee, which was supposed to go into effect on Jan. 15. “Based on their input, we believe the best path forward is to encourage to take advantage of the best and most efficient options,” said Mead. His announcement followed reports that the FCC said it would investigate the proposed fee.
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