Feds: T-Mobile Profited From Bogus Fees

    ARCHIV: Ein T-Mobile-Shop am Times Square in New York (Foto vom 18.03.08). Die Deutsche Telekom moechte mit der Tochterfirma T-Mobile USA trotz zuletzt schwaechelnder Zahlen in die Riege der groessten Mobilfunkanbieter in dem Land einziehen. "Wir sehen Moeglichkeiten, auf den dritten Platz vorzuruecken", sagte der neue Chef John Legere der Zeitung "Die Welt" (Dienstagausgabe vom 29.01.13). (zu dapd-Text)
Foto: Mark Lennihan/AP/dapd

    Mark Lennihan/AP

    Yet another reason to hate those “joke of the day” mass texts: On Tuesday, the Federal Trade Commission filed a complaint against T-Mobile, alleging that the carrier profited from hundreds of millions of dollars in fees related to “premium” text messages that customers didn’t sign up for. The FTC alleges that T-Mobile received between 35 and 40 percent of the total amount charged to customers for these messages, amounting to hundreds of millions of dollars since 2009. The complaint aims to ensure refunds for every customer charged for these messages without their consent. The new complaint comes one month after T-Mobile introduced a program intended to proactively reach out to customers charged for these messages and give them a chance to request a refund.

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