The job: Deal with the
goddamn customers so the engineers don't have to
Where the jobs are by state: Virginia; Massachusetts; Colorado
Adjusted annual median salary: $44,772
Expected employment growth, 2006-2016: 13%
Tech support specialists, in fact, work with both customers and coworkers. They’re on call, literally, ready to help out over the phone with a list of pre-determined maneuvers to get the printer un-jammed or the modem up and running. If they work in-house, they’ll even come to your office. It’s a full service job, and most employers require some college or training in computer science.