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Eric Dezenhall

Eric Dezenhall co-founded the communications firm Dezenhall Resources, Ltd., and serves as its CEO. His book, Damage Control, pioneered techniques for understanding and defusing crises. His forthcoming novel, The Devil Himself will be published by Thomas Dunne Books in July.

articles/2011/07/18/the-devil-himself-explores-mob-s-fight-against-nazis-during-wwii/mob-fights-nazis-dezenhall_p4b9y8

The Real Inglorious Bastards

Eric Dezenhall, author of "The Devil Himself," uncovers the mob’s fight against Nazis during WWII.

Eric Dezenhall

articles/2011/03/04/cavalcade-of-bad-boy-flameouts/lacob-sheen-media_163400_wgazhb

Cavalcade of Bad Boy Flameouts

It might seem like the Media Information Vortex loves bad boys, but where are Mel Gibson, Christopher Lee, and other Johnny Flameouts now? Eric Dezenhall reports.

Eric Dezenhall

articles/2011/02/13/why-toyota-is-a-victim-of-safety-and-acceleration-accusations/dezenhall-toyota-1_a88kfq

Toyota's a Victim, Not a Villain

The company was vindicated recently against safety charges, but did anyone notice? Eric Dezenhall on the "crisis capitalists" that destroy companies—despite being wrong.

Eric Dezenhall

articles/2010/12/10/how-a-publicists-death-became-a-pr-nightmare/dezenhall-chasen_146577_bllief

How a Publicist's Death Became a PR Nightmare

Police solved the mystery behind Ronni Chasen's murder this week, but bloggers, conspiracy theorists, and the chattering classes just won't put the case to rest.

Eric Dezenhall

articles/2010/10/11/toyota-car-safety-and-their-image-problem/dezenhall-toyota_132748_hzaafk

Why Toyota and BP Won't Die

What good is vindication after obliteration? New reports that put Toyota and BP in a better light aren’t getting any traction. Eric Dezenhall reports on how the media unfairly jumps to attack companies—and then buries the news when the truth comes out.

Eric Dezenhall

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articles/2010/07/25/tony-hayward-resignation-the-latest-in-bps-pr-debacles/dezenhall-bp-1_115849_xte0yb

Exit Hayward: BP's PR Debacles

The oil giant's disgraced CEO Tony Hayward is reportedly hours away from resigning. Eric Dezenhall on the company's latest misguided efforts at spin.

Eric Dezenhall

articles/2010/06/23/how-rolling-stones-michael-hastings-got-general-mcchrystal-on-record/dezenhall-mcchrystal-press_109234_pw1qus

Don't Drink and Jive

It isn’t uncommon for a powerful man to be seduced by the Siren call of an investigative reporter—only to see the resulting article trash his reputation. PR expert Eric Dezenhall on General Stanley McChrystal’s obvious mistakes, from drinking during interviews to letting ego get in the way.

Eric Dezenhall

articles/2010/06/09/bp-pr-eric-dezenhall-on-oil-spill-crisis-management/dezenhall-bp-cleanup_105885_fxgqck

Why BP Didn't Plan for This Crisis

The company is spending $50 million to advertise its Gulf cleanup. Eric Dezenhall on their PR mistakes so far—and the valuable lessons to take from Exxon’s handling of the Valdez disaster.

Eric Dezenhall

articles/2010/05/03/bps-image-will-recover/dezenhall-bp_97933_pfvtpa

BP's Image Will Recover

BP is under fire for not responding fast enough to the catastrophe unfolding in the Gulf. Eric Dezenhall on how it will win in the long term—and why it will get more withering scrutiny than Exxon ever faced.

Eric Dezenhall

articles/2010/02/23/whos-really-behind-toyotas-crisis/dezenhall-toyota_83952_uckks0

Who's Really Behind Toyota's Crisis?

Targets in digital-age crises, like Tiger Woods and the Japanese automaker, are fighting a losing battle against media, lawmakers, and other crisis creators. Eric Dezenhall on how they can survive the wiki-like explosion of negative attention.

Eric Dezenhall

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