Disneyland Man Dies on ‘Frozen’ Ride After He ‘Suddenly Lost Consciousness’

A 53-year-old guest at Hong Kong Disneyland Resort passed away after he “suddenly lost consciousness” while riding the park’s Frozen Ever After attraction on Friday. According to a park spokesperson, the foreign man’s family told representatives that he had “a pre-existing medical condition” requiring regular checkups to treat heart disease and high blood pressure, The Strait Times reported. An initial investigation found that the man’s death was “not related to ride safety,” according to the park spokesperson, who added, “The resort deeply regrets the passing of the guest and will do its utmost to provide necessary assistance to his family.” Frozen Ever After opened in 2023 in Disney’s first-ever themed land dedicated to the hit film franchise. The slow-moving boat ride shepherds guests through several live scenes from the movie, and the ride has no age limit or height restrictions. The man reportedly lost consciousness around 10 a.m. as “the boat was preparing to dock” and “cast members immediately arranged first aid to check on him and perform CPR.” He was pronounced dead around 11:30 a.m. at a local hospital. An update posted to Disneyland Hong Kong’s website said that the attraction will be temporarily closed “due to operational adjustments” until Sept. 19.