Shawn Sebastian, a precinct official working the Iowa Democratic caucuses, took to Twitter on Monday night to complain about the lengthy delays to report the results to the state party. Sebastian, who is the caucus secretary of Story County 1-1, said he had been on hold for over an hour to report the vote totals, prompting CNN to contact him shortly after. While speaking to CNN anchor Wolf Blitzer live on air, Sebastian finally got through—but not for long.

After a voice on the other end could be heard saying “Hello?” a few times, Sebastian attempted to continue the conversation while CNN listened in, all to no avail. “They hung up on me,” a defeated Sebastian sighed. “They hung up on me. OK, I’ve got to get back in line on hold. They just hung up.”

Late Monday night, Sebastian tweeted an update: “I got connected a little after 11 pm and reported my results. With all the complicated things to report (total, first alignment, caveats about the math and totals, etc.) it took almost 20 minutes to report. Starting to understand why I was on hold for so long... ”