PANIC

Southwest Airlines Passengers Thought They Were on Boeing 737 Max After Safety Card Confusion

Passengers started panicking after seeing safety cards for the Boeing 737 Max instead of those for the 800 Series.

Passengers traveling on a Southwest Flight panicked after a passenger noticed that the safety cards in the seat back pockets showed a Boeing 737 Max 8 aircraft, according to Insider. The Boeing Max series aircraft was grounded in March after the second fatal crash in six months. One passenger tweeted to Southwest airlines on Monday: “Hi, just wondering why I was on a 737 max 8 yesterday. I thought they were grounded until end of May? Nerve wracking!” The airline tweet back to the passenger that she was on a different Boeing aircraft. “You were not on a MAX 8 aircraft. You were on a Boeing 737 800 series.” The airline later issued a statement explaining the confusion: “The Safety Card for Customers is the same card for both the 737 MAX 8 and the 737 800 series,” Southwest explained. “The layout of the aircraft from the Customer perspective is the same.” Several other airline companies have faced similar confusion.