Adam Lanza was “completely untreated” in the years prior to him killing 27 people, the state of Connecticut concluded in a blockbuster report released Friday. The Office of the Child Advocate said Lanza “did not receive sustained, effective” treatment for a variety of mental-health problems and red flags about him were ignored in incident after incident. Instead, Lanza’s parents and school officials merely treated his superficial symptoms, like lotioning his hands rubbed raw by excessive washing. What’s more, Nancy Lanza pulled Adam out of treatment with Yale clinicians in 2007 to keep him happy. The clinicians had diagnosed Lanza with profound emotional disabilities and an unspecified biological disorder. They even sent Lanza’s father an urgent email about medication and the need for treatment, but his mother rejected the plan. The report did make clear, however, that these missed opportunities would not necessarily have prevented the massacre.