Delta Air Lines struck back against Ann Coulter on Sunday after she took to Twitter to complain about her seating arrangement on a flight earlier this week. Coulter slammed Delta’s “incompetence” and insulted employees after she said she was kicked out of her seat and moved to a “less desirable” one on a flight to West Palm Beach.
Delta issued a statement apologizing to Coulter and promising to refund the $30 she paid for her pre-booked seat. But the airline went on to take Coulter to task, lamenting “that the customer has chosen to publicly attack our employees and other customers by posting derogatory and slanderous comments and photos in social media. Her actions are unnecessary and unacceptable.”
“Delta expects mutual civility throughout the entire travel experience,” the airline said.