The glitchy rollout of Healthcare.gov, the website where Americans can sign up for health insurance under the Affordable Care Act, was “not acceptable,” according to the White House official tasked with overseeing the troubled launch. Marilyn Tavenner, the director of the agency in charge of the online insurance exchanges, told Congress on Tuesday that they are “committed to fixing these problems as soon as possible.” Almost a month after the Healthcare.gov launch, the website still faces serious problems, even crashing on Sunday night. Tavenner blamed the “initial wave of interest” in the site, as well as the contractors tasked with helping to maintain and build the site—and she insisted a “new infusion of talent” has been brought in.
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