Woman Says Amazon Alexa Recorded Her Private Conversation, Sent Audio to Random Contact

Amazon Alexa allegedly recorded a Portland family’s private conversation and sent the audio to a person in their contact list, KIRO 7 reported. Danielle, who declined to use her last name, said she recently received a call from her husband’s employee, who told her: “Unplug your Alexa devices right now. You’re being hacked.” The employee said he’d received a recording of a conversation between Danielle and her husband about hardwood floors. Danielle said she contacted an Amazon representative, who apologized profusely but did not explain what led Alexa to record the conversation. “We investigated what happened and determined this was an extremely rare occurrence. We are taking steps to avoid this from happening in the future," Amazon said in a statement. The company, which has been selling facial-recognition technology to law enforcement, also stressed it “takes privacy very seriously.”